Store Manager APPLY NOW

West Hartford
Full time

Looking for full time (35-40 hours per week)

We are looking for high-energy, friendly individuals who excel in the retail space and have a passion for building relationships. Please read the entire job description in full before applying!

Our store manager will be the face of our West Hartford location and will lead and coordinate day-to-day retail operations. Responsibilities include communicating with the Buyer and CEO, leading their teams to oversee the overall appearance of the shop and the balloon deliveries. The store manager will provide excellent customer service and is responsible for building community engagement and relationships. They will train and coach team members, keep space clean and organized, assist the balloon delivery team in prep for any events as needed, and handling any escalated customer issues.

Well qualified candidates will thrive in fact-paced environments, they are detail oriented, organized and punctual. They are strong communicators, eager to coach, and have great problem solving skills.

Ideal candidates are described by their friends as outgoing, kind and responsible. Ideal candidates are passionate about parties or modern paper goods, have common sense and great communication skills.

Wages commensurate to experience. This is a full time position in West Hartford for 35- 40 hours per week.


  • Setting the mood for the team that ensures a great sales day and a positive party people atmosphere
  • Understanding all of our products with the intention of cross-selling and providing the best service to our customers
  • Ensuring that all employees take their proper breaks, log their time accordingly, and follow the dress code
  • Responsible for following visual merchandising standards and coordinating the switching over of themes for different seasons/holidays/etc. 
  • Responsible for achieving sales goals by developing and maintaining relationships within the community
  • Comfortable being on our social media platforms (including live videos), and executing content as described
  • Remaining flexible to help support different roles within the shop as needed
  • Ensure Balloon stock and supplies are ready and replenished before event deliveries
  • Ensuring store is staffed 
  • Ensure Balloon and Event Calendar are up to date


  • 2 + years of retail management preferred
  • Strong interpersonal skills and conflict resolution
  • Great Verbal and written communication skills
  • Ability to work 35 - 40 hours a week
  • Must be comfortable on a ladder
  • Fully Vaccinated for Covid-19
  • Must have some weekend availability
  • Able to lift and move 25 pounds
  • Must be able to do the Cupid Shuffle on command
  • Be a good human

What we have to offer:

  • Competitive wage
  • Bonus
  • Profit share 
  • Employee discount
  • Paid Training
  • Fun and welcoming work environment
  • More fun perks to come! 

|||West Hartford |||||||||p5x2hkI2z.zZy5Q9|||FULL_TIME|||USD|||HOUR|||single||||||||||||false


* Required

Thank you. Your application has been received successfully.